Payment Policy

At V&D FASHION, we are committed to providing you with a simple, secure, and transparent shopping experience. Please review our payment policy below.

1. Accepted Payment Methods

We accept the following payment methods:

American Express

Diners Club

Discover

JCB

Maestro

Mastercard

Visa

All transactions are settled in US Dollars (USD).

2. Payment Processing

Your payment account will be charged at the time the order is placed.

All payments are securely processed via Shopify Payments; this payment gateway is PCI DSS Level 1 certified, representing the highest level of payment security certification.

We do not store your credit card or payment information on our servers. All payment data is processed and encrypted by our trusted payment processors.

3. Order Verification and Security

To protect customers from fraud, we may require additional verification for certain orders. This may include:

Verifying that the billing address matches the address registered with your payment service provider

Requesting additional proof of identity for high-value orders

Contacting you via phone or email to confirm order details

Orders that fail verification may be cancelled and fully refunded.

4. Pricing

All prices listed on the website are in US Dollars (USD) and reflect the applicable product price.

We reserve the right to change prices at any time without prior notice. The price displayed at the time you place your order is the price you will be charged.

5. Billing Disputes

If you notice unauthorized or incorrect charges on your account:

1. Please contact us first at info@vdfashiona.com so we can promptly investigate and resolve the issue.

2. If we are unable to resolve the dispute, you may contact your bank or credit card issuer to initiate a chargeback.

3. We recommend resolving issues directly with us first, as chargebacks may result in additional processing fees and account restrictions. We are committed to adhering to the Fair Credit Billing Act (FCBA) and maintaining fair, transparent billing practices to protect consumers from billing errors and unauthorized charges.

6. Payment Failure or Rejection

If your payment is declined:

Please carefully verify your card number, expiration date, CVV code, and billing address.

Ensure your card has sufficient funds or available credit.

Try using an alternative payment method.

Contact your bank to confirm the transaction was not blocked.

A failed payment will not result in a charge to your account.

7. Order Modifications

You may modify or cancel your order within 2 hours of placement, provided it has not yet entered the shipping process.

To modify your order, please email info@vdfashiona.com immediately with your order number.

8. Currency and International Payments

All transactions are settled in US Dollars (USD). If your bank or card issuer uses a different currency, they may charge a currency conversion fee based on their current exchange rates. V&D FASHION is not responsible for any additional fees charged by your financial institution.

9. Your Security

We are committed to protecting your financial information. Our website utilizes SSL (Secure Sockets Layer) encryption technology to ensure that all data transmitted between your browser and our servers remains private and secure. We adhere to all applicable Payment Card Industry Data Security Standards (PCI DSS) to safeguard your payment information.